Month: April 2024

Two workers near automation equipment

6 Ways to Elevate Customer Satisfaction in Custom Equipment Design & Manufacturing

Written by: Lori Runyan, VP of Program Management at Owens Design In custom equipment design and manufacturing, precision and coordination are paramount. The development of schedules with key milestones and the management of critical paths are not just part of a to-do list; they are the lifeblood of success and customer satisfaction. Clear and visible […]

Organizational process management

5 Ways to Transform Chaos into Order: Harness the Power of Well-Defined Processes in Your Organization

Written by: Lori Runyan, VP of Program Management at Owens Design Company processes are the backbone of organizational success. Having navigated the complex terrain of the capital equipment sector, I’ve come to appreciate the profound impact of well-crafted processes. They might seem like mere background mechanics to many, but when done right, these processes can […]